The Board of directors of Experian plc (“Experian”) engaged us to provide limited assurance on the information described below and set out in Experian’s Corporate Responsibility Report 2014 for the year ended 31 March 2014 (the “CR Report 2014”).

Our conclusion

Based on the procedures we have performed and the evidence we have obtained, nothing has come to our attention that causes us to believe that the Selected Information for the year ended 31 March 2014 has not been prepared, in all material respects, in accordance with the Reporting Criteria.

This conclusion is to be read in the context of what we say in the remainder of our report.

Selected Information

The scope of our work was limited to assurance over the information marked with the Asymbol in Experian’s CR Report 2014 (the “Selected Information”). The Selected Information is summarised in the list to the right. The Reporting Criteria against which it was assessed are Experian’s Reporting Principles and Methodologies as laid out at Our assurance does not extend to information in respect of earlier periods or to any other information included in the CR Report 2014.

Professional standards applied and level of assurance

We performed a limited assurance engagement in accordance with International Standard on Assurance Engagements 3000 ‘Assurance Engagements other than Audits and Reviews of Historical Financial Information’ and, in respect of the greenhouse gas emissions, in accordance with International Standard on Assurance Engagements 3410 ‘Assurance engagements on greenhouse gas statements’, issued by the International Auditing and Assurance Standards Board. A limited assurance engagement is substantially less in scope than a reasonable assurance engagement in relation to both the risk assessment procedures, including an understanding of internal control, and the procedures performed in response to the assessed risks.

Our independence and quality control

We applied the Institute of Chartered Accountants in England and Wales (ICAEW) Code of Ethics, which includes independence and other requirements founded on fundamental principles of integrity, objectivity, professional competence and due care, confidentiality and professional behaviour.

We apply International Standard on Quality Control (UK & Ireland) 1 and accordingly maintain a comprehensive system of quality control including documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory requirements.

Our work was carried out by an independent and multi-disciplinary team with experience in sustainability reporting and assurance.

Understanding reporting and measurement methodologies

The Selected Information needs to be read and understood together with the Reporting Criteria, which Experian is solely responsible for selecting and applying. The absence of a significant body of established practice on which to draw to evaluate and measure non-financial information allows for different, but acceptable, measurement techniques and can affect comparability between entities and over time. The Reporting Criteria used for the reporting of the Selected Information are as at 31 March 2014.

Work done

We are required to plan and perform our work in order to consider the risk of material misstatement of the Selected Information. In doing so, we:

  • made enquiries of Experian’s management, including the Group corporate responsibility (CR) team and those with responsibility for CR management and Group CR reporting;
  • evaluated the design of the key structures, systems, processes and controls for managing, recording and reporting the Selected Information. This included analysing performance within each of Experian’s five regions selected on the basis of their inherent risk and materiality to the Group, to understand the key processes and controls for reporting site performance data to the Group CR team;
  • performed limited substantive testing on a selective basis of the Selected Information at corporate head office to check that data had been appropriately measured, recorded, collated and reported; and
  • evaluated the disclosure and presentation of the Selected Information.

Experian’s responsibilities

The directors of Experian are responsible for:

  • designing, implementing and maintaining internal controls over information relevant to the preparation of the Selected Information that is free from material misstatement, whether due to fraud or error;
  • establishing objective Reporting Criteria for preparing the Selected Information;
  • measuring and reporting the Selected Information based on the Reporting Criteria; and
  • the content of the CR Report 2014.

Our responsibilities

We are responsible for:

  • planning and performing the engagement to obtain limited assurance about whether the Selected Information is free from material misstatement, whether due to fraud or error;
  • forming an independent conclusion, based on the procedures we have performed and the evidence we have obtained; and
  • reporting our conclusion to the directors of Experian.

This report, including our conclusions, has been prepared solely for the Board of directors of Experian in accordance with the agreement between us, to assist the directors in reporting Experian’s CR performance and activities. We permit this report to be disclosed in the CR Report 2014 for the year ended 31 March 2014, to assist the directors in responding to their governance responsibilities by obtaining an independent assurance report in connection with the Selected Information. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Board of directors and Experian for our work or this report except where terms are expressly agreed between us in writing.

PricewaterhouseCoopers LLP
Chartered Accountants

6 May 2014

1. The maintenance and integrity of Experian’s website is the responsibility of the directors; the work carried out by us does not involve consideration of these matters and, accordingly, we accept no responsibility for any changes that may have occurred to the reported Selected Information or Reporting Criteria when presented on Experian’s website.

Selected Information

Carbon Footprint

  • Building emissions (kTonnes)
  • Transport emissions (kTonnes)
  • Total footprint (kg per US$1,000 of revenue)
  • Total footprint (tonnes per full time equivalent employee)

Community Investment

  • Total value from Experian (US$ and % of Benchmark PBT)
  • Total value of all giving (US$ and % of Benchmark PBT)

Employee Diversity

  • Gender diversity by region (%)
  • Age diversity by region (%)
  • Ethnic diversity US (%)
  • Ethnic diversity UK (%)
  • Disabilities – Serasa Experian

Health and Safety

  • Injuries with absence (number of employees)
  • Injuries with no absence (number of employees)

Employee Engagement

  • % of employees
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